PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you create an account on this website or buy something in our store as part of the purchase and sales process, we collect the personal information that you provide to us, such as your name, address, e-mail and address. The purpose of this is to be able to send you your order and transactional e-mails.

When you browse our website, we automatically receive the Internet Protocol address (IP address) of your computer as well as information about your browser and operating system. The purpose of this is to be able to show the website optimally.

E-mail marketing: with your permission we can send you e-mails about our store, new products and other updates.

SECTION 2 - PERMISSION

When we share your data with third parties such as the post-processing company or Payment Service Provider, we will request your permission at the time by means of the check box. If you do not want to give permission, you can not use the service in question.

If you want to receive our newsletter or promotional e-mails, we will only do so if you have given us permission to do so. You can withdraw that permission yourself at any time.

How do I withdraw my consent?

Promotional e-mail/newsletter: If you change your mind after your opt-in, you can withdraw your consent by logging in to your account and de-select the e-mail option. In addition, we display a unsubscribe link on every promotional e-mail/newsletter that you can use to withdraw your consent.

You can withdraw your consent in writing by sending an email to the following address:

info@dutch-candy.com

You can also send a written request instead to:

Dutch Candy
Munterslaan 4a
2014 KW Haarlem
The Netherlands

SECTION 3 - DISCLOSURE

We will share your personal information with legal authorities if we have the legal obligation or if you breach the service conditions.

If you want to know which personal data we process from you, you can request this at the address below. We will send you your details within 1 month. If we are unable to realize this within the set period of 1 month, you will receive notification within 1 month.

You must be able to identify yourself with your legal identity document such as a passport or ID issued by your government.

Dutch Candy
Munterslaan 4a
2014 KW Haarlem
The Netherlands
info@dutch-candy.com

SECTION 4 - REMOVING PERSONAL DATA

In connection with the Tax Code, we are obliged to keep order data for 7 years. That includes personal data. For this reason, we remove accounts that are no longer active for more than 7 years, including all order data linked to the account.

Orders that have never been paid and that are older than 6 months are removed after six months.

You can submit a request at any time to delete your personal data. If we have the legal obligation to do so, certain information will have to be retained according to the legal deadline. In that case, that data will not be deleted.

Your data will be deleted within 1 month after we receive your request. If we are unable to realize this within the set period of 1 month, you will be notified of this within 1 month of the request.

If you want your data to be deleted, you can submit a request to the address below. You must be able to identify yourself with a valid identity card such as a passport or an ID issued by your government.

Dutch Candy
Munterslaan 4a
2014 KW Haarlem
The Netherlands
info@dutch-candy.com

SECTION 5 - SERVICES OF THIRD PARTIES

In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to enable them to provide the services they provide to us.

With external suppliers with whom we share your personal data, we have, according to the legal obligation, a processor's agreement that regulates how your personal data are handled.

As soon as you leave the website of our store or are redirected to a website or application of a third party, this privacy statement is no longer applicable. Instead, the privacy statement of that third party applies.

Links

When you click on links in our store, they can lead you away from our site. We are not responsible for the privacy rules of other sites and encourage you to read their privacy statement.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow the best practices in the industry to ensure that it is not misappropriated, misused, accessed, disclosed, altered or destroyed.

Passwords are stored encrypted using one-way encryption.

SECTION 7 - AGE

The law requires that persons under the age of 16 require permission from their legal representative when using Internet services. When in doubt about the age of a customer, we reserve the right to ask for identification.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so view it regularly. Changes and clarifications are immediately effective after being placed on the website. If we make substantial changes to this policy, we will report this when accessing the website.

If our store is bought or merged with another company, your information can be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you wish to access, correct, change or delete personal information that we have about you, wish to file a complaint or simply request more information, please contact our Privacy Compliance Officer:

Dutch Candy
Munterslaan 4a
2014 KW Haarlem
The Netherlands
info@dutch-candy.com